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Forget about MM for Domino, we're going for MM on MSS now
Hi Steven.
Thanks for your answer.
Well, I guess we've been unlucky then.
Avaya managed to fix the audio quality problems by forcing it through the audio gateways, rather than having phones talk straight to MM.
Looks like the multicore Xeon server isn't able to encode low quality audio in real time!
We were told this setup (going through gateway) was the one used a few years ago, but that it should't be required anymore...
We dropped MM on Domino anyway because of other issues, after 3 month in trying to get them sorted.
Sadly, the main issue was the unability to disable e-mail reading on the phone.
When you dial MM, you can't stop it from annoucing the number of unread e-mails up front ("you've got five hundreds and sixteen new messages..."). Or at least, that's what we've been told by top European Avaya experts.
Reading e-mails aloud on the phone was totally unusable (French support might be part of the issue).
We wanted unified messaging in a way that it makes accessing your messages easier, not harder.
And then there's the many many bugs in the DUC applet: sound volume issues, failure to dial the phone for playing messages...
And we totally couldn't get it work in iNotes.
Both our support provider and Avaya were of no help here, since, well, they don't know anything about Notes and Domino.
We're about to switch to MAS+MSS (Modular Messaging product with its own storage), but we need a server upgrade.
The application server runs on WS2003, and the storage server runs on CentOS.
And since we don't want to have multiple servers for just voice messaging, we need to switch to their virtualized Xen platform (which we're already using for the communication manager and stuff, but we can't run it on the same machine, since running CM and MM together is not supported).
In the meantime we've used the CMM voicemail, but it's not really up to 2011 standards. Not even up to 90's standards.
I can't report what our users said about it without violating this forum's rules.
Feedback response number WEBB8LTUG5 created by ~Patti Brelukonyobu on 09/18/2011
Forget about MM for Domino, we're going for MM on MSS now
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. . . . Forget about MM for Domino, we're g... (~Vera Zekfooplo... 18.Sep.11) 
